Apple Watch Series 3 won’t pair or update
Trying to pair an Apple Watch Series 3 (that has been erases and reset) to a new phone. Requires an update, but the update will not finish installing. It just stays on “preparing”
Apple Watch
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Community User
Hello Mjill239,
To help resolve this issue, follow the section of this article that states "If you need help updating":
Try these steps:
1. Make sure that your Apple Watch connects to its charger.
2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
3. Restart your paired iPhone.
4. Try to start the update again.
If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.
Learn what to do if you see 'Cannot Install Update' when updating Apple Watch.
Best Regards.