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hlina240 Author

Level 1

4 points

I lost my phone and I have apple care but I couldn't place a claim for it

How can I claim my lost phone?

iPhone 13 Pro Max

Posted on Sep 17, 2022 9:29 PM

Top-ranking reply

lobsterghost1

Level 10

147,662 points

Posted on Sep 17, 2022 9:47 PM

What happened when you tried to make a claim? Are you certain you had AppleCare+ Theft and Loss? One can buy AppleCare+ and one can buy AppleCare+ Theft and Loss. If you didn't add Theft and Loss, you cannot claim a lost phone.

See this link for help --> iPhone Theft and Loss Claims - Official Apple Support

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I lost my phone and I have apple care but I couldn't place a claim for it

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