Mojave Error9956 NO Importing

After installing iOS 16 on my iPhone I can NOT Import my photos from my

iPhone to Photos library on Mojave OS anymore and I always get this Error 9956

Posted on Sep 16, 2022 10:14 AM

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13 replies

Sep 16, 2022 11:03 AM in response to iMoMo1978

Try the following in order as needed:


1 - as a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? This tells us if the problem is limited to your current library or is more wide spread. If successful then test again with your original library.


2 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


2 - launch Photos with the Option+Command keys held down to repair your library.




Sep 16, 2022 10:45 AM in response to iMoMo1978

No it won't. The image size, i.e. pixel dimensions, will be the same. The only difference will be the size of the image file.


Try it with a few test photos and see if that will allow you to import. If it does you can then run a test with photos of the same subject with HEIC and JPEG and compare them.


Mojave should be able to handle HEIC photos. However, if distributing them to others or on the web you'll have to convert to JPEG. The web can't handle HEIC and only Macs with High Sierra or newer can.

Sep 16, 2022 10:59 AM in response to Old Toad

I tried and it did not even show me a preview on my Photos library as HEIC used to show but won't import and the funny thing is that Mojave is defenitly supports HEIC but what I won't get that why it shows the pictures and when you press import just pops up the list with all the pictures and the error message is unified with the 9956 number, that never happened before till I updated my iPhone 13 pro max to iOS 16 and I'm not alone I googled and there are plenty out there with the same issue.

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Mojave Error9956 NO Importing

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