Built in camera is not working on MacBook pro

Trying to figure out how to fix my built in camera on MacBook Pro 2017. I've already ensured software update, restarted, and checked the privacy setting. Camera is not being recognized through FaceTime or PhotoBooth. Not sure what else to try.


MacBook Pro 13″, macOS 12.6

Posted on Sep 14, 2022 09:24 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2022 04:46 PM

Hi karls00,

Welcome to the Apple Community.


Re: Built in camera is not working.


You have made a great start at troubleshooting.


Apple support's article (link below) also suggests resetting the SMC

If your built-in camera isn’t working on your Mac - Apple Support


Sometimes third-party (non-Apple) apps (eg: ad-blockers, virus checkers, etc.) can cause unusual issues.

(Eg: Try turning off, and seeing if any difference, and using app provider's uninstaller if needed.)


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 14, 2022 04:46 PM in response to karls00

Hi karls00,

Welcome to the Apple Community.


Re: Built in camera is not working.


You have made a great start at troubleshooting.


Apple support's article (link below) also suggests resetting the SMC

If your built-in camera isn’t working on your Mac - Apple Support


Sometimes third-party (non-Apple) apps (eg: ad-blockers, virus checkers, etc.) can cause unusual issues.

(Eg: Try turning off, and seeing if any difference, and using app provider's uninstaller if needed.)


All the best :-)

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Built in camera is not working on MacBook pro

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