Why doesn’t it scan my ear for spatial audio

why doesnt it scan my ear for spatial audio

iPhone X, iOS 16

Posted on Sep 13, 2022 05:39 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2022 12:49 PM

This happened to me as well. I have an iPhone 11 and I thought the camera was broken because it wouldn’t scan my ear but that wasn’t the case.


Try restarting your device or forget compatible spatial audio device and pair again.


If that doesn’t work try resetting Face ID and set it up and try scanning your ear again for Personalized Spatial Audio.

1 reply
Question marked as Top-ranking reply

Sep 16, 2022 12:49 PM in response to chalo240

This happened to me as well. I have an iPhone 11 and I thought the camera was broken because it wouldn’t scan my ear but that wasn’t the case.


Try restarting your device or forget compatible spatial audio device and pair again.


If that doesn’t work try resetting Face ID and set it up and try scanning your ear again for Personalized Spatial Audio.

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Why doesn’t it scan my ear for spatial audio

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