I have powerbeats pro wireless earbuds that don't work. The case keeps blinking a white light but never pairs. I tried resetting, everything and it doesn't work. Currently, it doesn't even showup in my iPhone.
Any suggestion?
Hi ao76,
For help with not connecting, test the steps to connect then to another device found in the article here, and listed below: If you can't connect to your wireless Beats product
"Use Forget Device, then pair your Beats again
next to the name of your Beats product, then tap Forget This Device.2.Pair your Beats product again."
If the issue continues when trying to pair with another device, be sure you've tested the reset with the steps outlined here: Reset your Beats earphones - Apple Support
Flashing white means they are in pairing mode.
If you don't have another device to connect to, ensure your iOS is updated and complete the steps here: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
Reach out to Apple Support directly for service options if the issue continues.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Best.
Hi ao76,
For help with not connecting, test the steps to connect then to another device found in the article here, and listed below: If you can't connect to your wireless Beats product
"Use Forget Device, then pair your Beats again
next to the name of your Beats product, then tap Forget This Device.2.Pair your Beats product again."
If the issue continues when trying to pair with another device, be sure you've tested the reset with the steps outlined here: Reset your Beats earphones - Apple Support
Flashing white means they are in pairing mode.
If you don't have another device to connect to, ensure your iOS is updated and complete the steps here: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
Reach out to Apple Support directly for service options if the issue continues.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Best.
Powerbeats pro won't pair
