can’t verify payment method

i haven’t been able to make purchases anymore and i get requested to verify my payment information but everytime i try to it fails. i’ve used this card for years and never had any issues until now

iPhone 12 mini

Posted on Sep 12, 2022 03:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2022 05:33 PM

Hi caspybara,

Welcome to the Apple Community.


We are all Apple users, like yourself, so have no way of accessing your account details.

Eg: You might want to check the expiry date you have listed for your card, in your Apple ID account, is current.


Apple Support have an article online to help you:

Change, add, or remove Apple ID payment methods - Apple Support


Else,

Your card-provider may have made changes to the way Visa cards are used.

Sometimes increased security reasons bring changes.


I see you posted this in the "Set Up Apple Pay" Community:

Seems your card is not yet linked to Apple Pay.

If you want to use Apple Pay, the set-up process verifies your card with your credit-provider.


If you want to add your card to wallet to use with Apple Pay:

(NB: You may need to update your device to the latest iOS version)


See Apple Support's article: How to: Set up Apple Pay


Hope this is helpful to you :-)

1 reply
Question marked as Top-ranking reply

Sep 12, 2022 05:33 PM in response to caspybara

Hi caspybara,

Welcome to the Apple Community.


We are all Apple users, like yourself, so have no way of accessing your account details.

Eg: You might want to check the expiry date you have listed for your card, in your Apple ID account, is current.


Apple Support have an article online to help you:

Change, add, or remove Apple ID payment methods - Apple Support


Else,

Your card-provider may have made changes to the way Visa cards are used.

Sometimes increased security reasons bring changes.


I see you posted this in the "Set Up Apple Pay" Community:

Seems your card is not yet linked to Apple Pay.

If you want to use Apple Pay, the set-up process verifies your card with your credit-provider.


If you want to add your card to wallet to use with Apple Pay:

(NB: You may need to update your device to the latest iOS version)


See Apple Support's article: How to: Set up Apple Pay


Hope this is helpful to you :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can’t verify payment method

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