Screen usage time

Writing an effective Apple Support Communities question

Is this a New Issue ? If Yes, what exactly changed on this computer ?

Is this an Old Issue ? If Yes, what actions has the user taken to fix this issue ?

After all,  we do not what to suggest possible solutions for what has already been attempted by the User 

Understand, we are all working Remotely from all around the world. 

Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.

Reliable , accurate, details and context will really help to pinpoint a possible solution.

Part 1 of 2

There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX  Foundation and Permission Limitation. 

Additionally, and specific to Big Sur macOS 11 and Monterey macOS 12, the Operating System resides in a Sealed and Read Only Volume that can not be opened by the User and protects against from “ Bad Actor “ Software.

The Only thing this Antivirus software is protecting is the Bank Account of the Developers and for zero return to the User aside from the problems this software creates.

AntiVirus Developers purposefully Market their product to create a “ Fear Factor “. In so doing, creating a False Need for their Product.

The The Built in Security  is all that is required to protect the computer.

There is Adware & Malware which will affect the computer and is generally downloaded from “ Shady “ Websites or Developers who Inject this software into the download.

Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, download directly from the Developer , the application Malwarebytes for Mac. 

It is free or paid for added features. 

Run the Application and it should remove the malware / adware. Once done, restart computer and test.

Part 2 of 2

Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprising the Operating System

Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase

Any of the below should be removed as per Developers Instructions

This will include CleanMyMac >>>> This will include BitDefender <<<<<

This will included Norton Antivirus , Sophos Av Software

Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus

Ad Guard, Webroot , ESET , Kaspersky Antivirus. Anti virus

AVG AntiVirus   PowerMyMac 

Trustee  Total AV

Suggest reading some of the many posting related to BitDefender and arrive at your own conclusions.

There has been sufficient advise offered for the User to make an informed and educated choice what the next course of action is required for this computer.

The suggestions have been put forth on a volunteer basis, in good faith and in the best interests of the computer.