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Verizon.net email stopped working on iPad

Had account set up in mail app, but suddenly tells me the imap username/password is incorrect. Still works on iPhone and using safari so username and password are correct.

iPad Air 2 Wi-Fi

Posted on Sep 11, 2022 2:54 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2022 4:01 PM

Has your email provider switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

3 replies
Question marked as Top-ranking reply

Sep 11, 2022 4:01 PM in response to GolferX

Has your email provider switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

Sep 13, 2022 8:17 AM in response to LotusPilot

@LotusPilot, that was EXACTLY it. Needed a 3rd party app password. I'm assuming b/c the iOS on the old iPad is, well old, vs my phone and a newer iPad I tried. Those directed me to an AOL security page to sign in when I was setting up the mail app in the standard fashion.


Note to anyone reading this and using either a Verizon.net (now using AOL's servers) or AOL.com mail, use the first link he provided and follow the directions to set up a 3rd party app password. Once generated I easily set up the mail account on the old iPad.

Verizon.net email stopped working on iPad

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