My sister gave me her old iPhone s and she forgot the password how do I delete everything and start fresh

My sister gave me her old iPhone s and she forgot the password how do I delete everything and start fresh

iPhone 6s Plus

Posted on Sep 10, 2022 12:25 PM

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3 replies

Sep 10, 2022 12:36 PM in response to Cpack4

Ask sister to see -> See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

 

Then she has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Then she has to remove the iPhone from her account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support


Then you can sign in with own your Apple ID.

 



Sep 10, 2022 12:34 PM in response to Cpack4

If it is just the screen Passcode, follow the instructions in the blue link above your name on this page which will erase the phone so that you can start fresh. If it is Activation Lock, you will need your sister's Apple ID and Password to get into the phone. Without that info, you will never be able to use the phone. Activation Lock is a theft prevention feature which cannot be bypassed.

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My sister gave me her old iPhone s and she forgot the password how do I delete everything and start fresh

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