You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to run the update on my Mac to the latest OS

I am trying to update my Mac to the latest OS and receiving a very generic message "this version of macOS 12.5.1 cannot be installed on this computer". Clicking the learn more button is ineffective. What is the reason that I can not install it?

Posted on Aug 29, 2022 6:13 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2022 6:41 PM

A mid 2011 iMac can be upgraded to High Sierra 10.13.6 but no later version. See the following from Identify your iMac model - Apple Support


iMac (27-inch, Mid 2011)

Model Identifier: iMac12,2

Part Number: MC813xx/A, MC814xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (27-inch, Mid 2011)

User Guide: iMac (27-inch, Mid 2011)


iMac (21.5-inch, Mid 2011)

Model Identifier: iMac12,1

Part Number: MC309xx/A, MC812xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (21.5-inch, Mid 2011)

User Guide: iMac (21.5-inch, Mid 2011)


3 replies
Question marked as Top-ranking reply

Aug 29, 2022 6:41 PM in response to MollyVH0330

A mid 2011 iMac can be upgraded to High Sierra 10.13.6 but no later version. See the following from Identify your iMac model - Apple Support


iMac (27-inch, Mid 2011)

Model Identifier: iMac12,2

Part Number: MC813xx/A, MC814xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (27-inch, Mid 2011)

User Guide: iMac (27-inch, Mid 2011)


iMac (21.5-inch, Mid 2011)

Model Identifier: iMac12,1

Part Number: MC309xx/A, MC812xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (21.5-inch, Mid 2011)

User Guide: iMac (21.5-inch, Mid 2011)


Unable to run the update on my Mac to the latest OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.