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Missing Purchased Apple TV Content

Hi guys. I purchased a full tv series (18 episodes) some time ago from iTunes which I am now able to download and view via the Apple TV app. But it seems that 3 of the episodes are missing and when viewed on the Apple iTunes Store it says I have to purchase them again, despite it saying at the top of the screen that I have purchased the whole series. I have checked this on my iPad, my MacBook and on Apple TV via my television and it’s the same in all cases and all devices are up to date with software. Any advice or known issues would be greatly appreciated!

iPad Air 2 Wi-Fi

Posted on Aug 28, 2022 9:53 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,644 points

Posted on Aug 28, 2022 10:19 AM

Please contact the iTunes Store staff about issues with specific iTunes Store titles.

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Missing Purchased Apple TV Content

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