Pre ordered a film and I need to pay again

I pre ordered a movie in the iTunes Store and I need to pay again before you say the money didn’t go off you’re account it did that’s why I don’t understand why I have to pay again?

Posted on Aug 25, 2022 03:54 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 04:31 PM

See the following Apple articles:

Pre-order items from the iTunes Store in Music on Mac

Pre-order items from the iTunes Store in Music on Mac – Apple Support (UK)


See or cancel pre-orders for apps, movies, music, or books - Apple Support

See or cancel pre-orders for apps, movies, music, or books


When you Pre-Order, Apple / iTunes will not charge you for the item. 

You will get an email confirmation when the item is released

When you download the item, you will be charged for your purchase. 

If the item is available, you click the link in Apple's email regarding the item, or start iTunes Store and  click Check for Available Downloads.


Check your payment, see the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support



2 replies
Question marked as Top-ranking reply

Aug 25, 2022 04:31 PM in response to Problem123_

See the following Apple articles:

Pre-order items from the iTunes Store in Music on Mac

Pre-order items from the iTunes Store in Music on Mac – Apple Support (UK)


See or cancel pre-orders for apps, movies, music, or books - Apple Support

See or cancel pre-orders for apps, movies, music, or books


When you Pre-Order, Apple / iTunes will not charge you for the item. 

You will get an email confirmation when the item is released

When you download the item, you will be charged for your purchase. 

If the item is available, you click the link in Apple's email regarding the item, or start iTunes Store and  click Check for Available Downloads.


Check your payment, see the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support



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Pre ordered a film and I need to pay again

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