Updates won’t install

Systems preference looking for software updates begins to spin and won’t stop. I’ve restarted and force quit. No luck. Ideas? I can’t install any updates manually and it’s not installing automatically.

iMac 21.5″, macOS 11.6

Posted on Aug 19, 2022 03:27 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2022 03:36 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


2 replies
Question marked as Top-ranking reply

Aug 19, 2022 03:36 PM in response to Linda9908

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Updates won’t install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.