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epson xp-400

Since updating my software to macOS Monterey, I can no longer use my Epson XP-400 Printer. The printer setup keeps saying the Printer cannot be found even though it is connected with a USB cable. I cannot set up the Printer Wi-Fi to connect it wirelessly either.

MacBook Air 13″, macOS 12.3

Posted on Aug 19, 2022 2:28 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2022 4:22 PM

Hi,


The Epson XP-400 is listed in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology. This means that it should work without additional drivers when connected to the same network (Wi-Fi router) as the Mac.


So, to begin with, check that it is possible to connect the printer to your home Wi-Fi network. If necessary, and if the router supports it, you could try WPS (Wi-Fi Protected Setup). Once the printer is connected to the Wi-Fi router, you should be able to add it as an AirPrint printer.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)


You could also test the AirPrint capability via an iPhone or iPad.

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support


If there is a problem with AirPrint discovery for one or more devices, you may want to try the following full procedure (in the exact order):

Power off the Wi-Fi router, the printer, the Mac computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac computer. Finally, power on all other devices/computers.

1 reply
Question marked as Top-ranking reply

Aug 19, 2022 4:22 PM in response to MeixMinion

Hi,


The Epson XP-400 is listed in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology. This means that it should work without additional drivers when connected to the same network (Wi-Fi router) as the Mac.


So, to begin with, check that it is possible to connect the printer to your home Wi-Fi network. If necessary, and if the router supports it, you could try WPS (Wi-Fi Protected Setup). Once the printer is connected to the Wi-Fi router, you should be able to add it as an AirPrint printer.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)


You could also test the AirPrint capability via an iPhone or iPad.

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support


If there is a problem with AirPrint discovery for one or more devices, you may want to try the following full procedure (in the exact order):

Power off the Wi-Fi router, the printer, the Mac computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac computer. Finally, power on all other devices/computers.

epson xp-400

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