i contacted the carrier of the phone i have but they couldnt help me. I purchased the phone from and online seller on the "offer up" app. I do not have the guys account info so what can i do to get the carrier unlocked?
iPhone XR, iOS 15
Neither we, just users like you, nor Apple can help you about that matter.
Only the carrier whom the iPhone is locked to can unlock that device, if you're eligible, as per this support article:--> How to unlock your iPhone for use with a different carrier - Apple Support
Regards
Giulio
unlocking my iPhone
