Front camera is black

My back camera is working completely fine but my front camera is just a black screen. It’s the same on apps like Snapchat and Instagram too. How do I fix this and what’s the issue?

iPhone 13

Posted on Aug 16, 2022 08:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2022 08:15 AM

If you're sure that nothing (cover or screen protector) is interfering with your front camera, try a forced restart of your 13, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, since the iPhone is still covered by warranty, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Aug 16, 2022 08:15 AM in response to elsiebells_03

If you're sure that nothing (cover or screen protector) is interfering with your front camera, try a forced restart of your 13, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, since the iPhone is still covered by warranty, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Front camera is black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.