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Search Function on Contacts not working

The search function on my Iphone 13 Pro Contacts periodically stops working. If I shut the phone completely down and restart it functions for a couple of weeks and then stops again. What can I do to make the fix permanent, or is a patch from Apple required to fix this problem?

Posted on Aug 15, 2022 2:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2022 3:45 PM

A patch would only be released it this was a user-wide problem. It isn't. I suggest the problem is on your phone or its settings.

First try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better

Backup, restore to factory,  and   test, then restore from backup:- 

(If the phone needs attention you will have to do this anyway)

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup.

 

 If it fixes it then it is probably a rogue app.

Otherwise arrange a repair

iPhone Service & Repair - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 15, 2022 3:45 PM in response to kenquay

A patch would only be released it this was a user-wide problem. It isn't. I suggest the problem is on your phone or its settings.

First try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better

Backup, restore to factory,  and   test, then restore from backup:- 

(If the phone needs attention you will have to do this anyway)

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup.

 

 If it fixes it then it is probably a rogue app.

Otherwise arrange a repair

iPhone Service & Repair - Apple Support


Search Function on Contacts not working

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