Why can’t I completely remove my payment method. I want the iCloud backup which is suppose to be free. When I try to delete my payment method, I get a reply that I have an active subscription.

Really frustrated now, having to submit my question again

Posted on Aug 13, 2022 04:03 PM

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Posted on Aug 14, 2022 12:56 AM

Then you have an active subscription. Have you not noticed a regular payment from your payment method? Maybe you are paying for iCloud space more than 50GB.

check Settings, your name, iCloud, Manage storage, change storage plan 

This Apple support Billing Article should answer your question.

Subscriptions and Billing - Official Apple Support

You will need a payment method in your account even for free apps. It established your bona fides with Apple.

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Question marked as Top-ranking reply

Aug 14, 2022 12:56 AM in response to Frustratedappleusertoo

Then you have an active subscription. Have you not noticed a regular payment from your payment method? Maybe you are paying for iCloud space more than 50GB.

check Settings, your name, iCloud, Manage storage, change storage plan 

This Apple support Billing Article should answer your question.

Subscriptions and Billing - Official Apple Support

You will need a payment method in your account even for free apps. It established your bona fides with Apple.

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Why can’t I completely remove my payment method. I want the iCloud backup which is suppose to be free. When I try to delete my payment method, I get a reply that I have an active subscription.

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