How to get money off Apple Cash when showing unavailable

my Apple Pay randomly removed my Apple Cash as a payment option, updated my phone , but my money is still on Apple Pay but I cannot use it.

iPhone 8 Plus, iOS 15

Posted on Aug 10, 2022 05:04 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2022 07:46 AM

  1. When you go to settings>Wallet & Apple Pay>Apple Cash - is that on?
  2. Is you Apple Cash locked or restricted?


STEP 1

Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.


STEP 2

You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen stepsLearn more about identity verification


  1. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1
  2. If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.
1 reply
Question marked as Top-ranking reply

Aug 10, 2022 07:46 AM in response to kee273

  1. When you go to settings>Wallet & Apple Pay>Apple Cash - is that on?
  2. Is you Apple Cash locked or restricted?


STEP 1

Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.


STEP 2

You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen stepsLearn more about identity verification


  1. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1
  2. If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to get money off Apple Cash when showing unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.