Canon Printer

Why is it that I can no longer connect to my canon mg5220 printer since the new Monterey update?


MacBook Pro 13″, macOS 12.5

Posted on Aug 9, 2022 04:07 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2022 03:26 AM

Hi,


How is the printer connected? What kind of printer driver are you using?


The latest supported system for drivers from Canon appears to be macOS 10.13 High Sierra.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg5220

One should perhaps not expect this to work with macOS 12 Monterey, but you could always try.


Alternatively, an earlier download from Apple (despite the system requirements), but the result may well be the same.

Canon Printer Drivers v3.4 for macOS


Gutenprint drivers for the Canon PIXMA MG5220 are listed as experimental in http://gimp-print.sourceforge.net/p_Supported_Printers.php. May or may not work with your computer and operating system. However, the normal recommendation is to download drivers from Apple or a printer manufacturer only. Downloading from another source would be at your own risk.


As always, make sure that you have multiple backup copies of all important files (documents, photos, etc) before testing anything. Software conflicts can never be ruled out.


If necessary, reset the printing system between tests.


Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

1 reply
Question marked as Top-ranking reply

Aug 10, 2022 03:26 AM in response to annie_emerick1524

Hi,


How is the printer connected? What kind of printer driver are you using?


The latest supported system for drivers from Canon appears to be macOS 10.13 High Sierra.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg5220

One should perhaps not expect this to work with macOS 12 Monterey, but you could always try.


Alternatively, an earlier download from Apple (despite the system requirements), but the result may well be the same.

Canon Printer Drivers v3.4 for macOS


Gutenprint drivers for the Canon PIXMA MG5220 are listed as experimental in http://gimp-print.sourceforge.net/p_Supported_Printers.php. May or may not work with your computer and operating system. However, the normal recommendation is to download drivers from Apple or a printer manufacturer only. Downloading from another source would be at your own risk.


As always, make sure that you have multiple backup copies of all important files (documents, photos, etc) before testing anything. Software conflicts can never be ruled out.


If necessary, reset the printing system between tests.


Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

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