Unable to download form the App Store
I tried downloading Zoom from the App Store, but it keeps saying my Apple ID is not complete. I am unable to download anything from the App Store. Please what can be the solution ?
iPad, iOS 9
User profile for user:
justin_900
User level:
Community Specialist
Hello oluwaseun179,
Welcome to Apple Support Communities!
We want to make sure you're able to use the App Store to download your apps.
Try these steps:
"1. Check the system status page
2. Make sure that your device is connected to the internet
3. Update your software
4. Check the date and time"
This Apple Support page has the full details to help isolate the issue: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
If the issue continues, please reach out to an Apple Support Advisor for further assistance: Get Support
Please let us know if you have further questions.
Cheers!