Apple TV remote that will not control volume or mute on a Toshiba Fire TV.

I have a new Apple TV remote that will not control volume or mute on a Toshiba Fire TV. Original remote works ok and Apple TV remote worked until I played a movie from iphone Youtube to Toshiba TV. Lost volume control and had to remove/replace HDMI cable. WHAT CAN I DO TO RESTORE VOLUME CONTROL ON MY APPLE TV REMOTE?

Posted on Aug 7, 2022 12:51 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2022 10:10 AM

Hello Fargis1947.


Thank you for using Apple Support Communities. If you're unable to control your TV using your Apple TV Remote, we have a helpful resource you can review that includes steps you can try in order to sort this issue out. Please click here: If you can't control your TV or receiver with your Apple TV Remote - Apple Support


Be sure to follow all the steps listed within the resource we just shared. Additional steps you can try are the following:


1.) Restart Apple TV - Apple Support

2.) Update your Apple TV - Apple Support


We hope this information is helpful. Cheers.



1 reply
Question marked as Top-ranking reply

Aug 8, 2022 10:10 AM in response to Fargis1947

Hello Fargis1947.


Thank you for using Apple Support Communities. If you're unable to control your TV using your Apple TV Remote, we have a helpful resource you can review that includes steps you can try in order to sort this issue out. Please click here: If you can't control your TV or receiver with your Apple TV Remote - Apple Support


Be sure to follow all the steps listed within the resource we just shared. Additional steps you can try are the following:


1.) Restart Apple TV - Apple Support

2.) Update your Apple TV - Apple Support


We hope this information is helpful. Cheers.



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Apple TV remote that will not control volume or mute on a Toshiba Fire TV.

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