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Apple Watch activation lock help

I bought an Apple Watch and turns out the previous owner didn’t turn off the activation lock. Is there any way I can fix it with out contacting them?

Apple Watch Series 6

Posted on Aug 4, 2022 12:42 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2022 12:44 PM

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

2 replies
Question marked as Top-ranking reply

Aug 4, 2022 12:44 PM in response to phiona273

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

Apple Watch activation lock help

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