Why isn’t my flashlight and camera not working

My flashlight and camera not working , how do I fix it

iPhone 12 Pro

Posted on Aug 2, 2022 07:09 PM

Reply
1 reply

Aug 4, 2022 02:23 PM in response to Momo1209

Hey Momo1209,


We understand your camera and flash are no longe working on your iPhone 12 Pro. We'd be happy to help out.


We've got some great steps to assist below:


"Remove case, accessory, or film and test

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:
    1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
    2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button to choose a different setting.


Contact Apple Support

If the camera or flash still isn't working properly, contact Apple Support to discuss service options.


If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. Restart your iPhoneiPad, or iPod touch
  3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button ."


We hope this information helps out. All this info and more is available here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Take care!


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Why isn’t my flashlight and camera not working

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