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Can not pull up Mail

When I click on the mail icon it doesn’t show me my emails. It was working. Internet is working. How can I get Mail to start showing me my emails?

iMac, OS X 10.11

Posted on Jul 27, 2022 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2022 7:20 AM

carolynfromsteele wrote:

When I click on the mail icon it doesn’t show me my emails. It was working. Internet is working. How can I get Mail to start showing me my emails?


Does the Mail App launch?

Do you have any mail window?


Is it a matter of using the shortcut: Command 0 (command zero) to show the "Message Viewer" (?)


Mail User Guide for Mac - Apple Support


-Command Q quits the app

-the red pill button simply closes the open window


maybe you can say more to describe the issue...


2 replies
Question marked as Top-ranking reply

Jul 28, 2022 7:20 AM in response to carolynfromsteele

carolynfromsteele wrote:

When I click on the mail icon it doesn’t show me my emails. It was working. Internet is working. How can I get Mail to start showing me my emails?


Does the Mail App launch?

Do you have any mail window?


Is it a matter of using the shortcut: Command 0 (command zero) to show the "Message Viewer" (?)


Mail User Guide for Mac - Apple Support


-Command Q quits the app

-the red pill button simply closes the open window


maybe you can say more to describe the issue...


Jul 28, 2022 7:26 AM in response to carolynfromsteele

Is this a New Issue ? If Yes, what exactly changed on this computer ?


Is this an Old Issue ? If Yes, what actions has the user taken to fix this issue ?


After all,  we do not what to suggest possible solutions for what has already been attempted by the User 


Understand, we are all working Remotely from all around the world. 


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


Reliable , accurate, details and context will really help to pinpoint a possible solution.

Can not pull up Mail

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