External SSD disconnects by itself then tells me to disconnect properly

Question

External SSD disconnects by itself then tells me to disconnect properly

My imac running Monterey vs 12.4 (Retina 5K 27" 2020) came with a 500gig SSD, It filled up pretty fast as I used the Built-in migration app to transfer the old imac to the new one. (kinda over loaded it)anyway,the ssd got near full. So.I bought a new SSD external drive and moved many files to.

It Is there a way to stop the external ssd from improperly disconnecting itself? Oh, The new external drive is a "SanDisk Extreme Portable SSD 2 TB drive.

Thanks for your help,

Ron

iMac 27″, macOS 12.4

Posted on Jul 26, 2022 8:11 AM

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Answer 1

den.thed

Level 10

82,570 points

Jul 26, 2022 3:31 PM in response to ronaldfromsunset valley

Yeah’ try the different cables. Then if that doesn’t help, it might be a bad chip in the enclosure. Which will require returning it for another Samsung or a refund and buying a different brand.

https://eshop.macsales.com/shop/external-storage/ssd

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Answer 2

den.thed

Level 10

82,570 points

Jul 26, 2022 10:59 AM in response to ronaldfromsunset valley

That sounds like a bad cable or connection.

If that drive came with both USB-C and USB-A connection cables? Try the other cable or the cable that came with the external SSD connected the older iMac.

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Answer 3

rkaufmann87

Level 10

144,150 points

Jul 26, 2022 8:27 AM in response to ronaldfromsunset valley

Is the drive connected directly to the Mac or does it use some type of hub. Also, is the SSD self powered or does it have a power brick of some type?

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Answer 4

Jul 26, 2022 9:01 AM in response to rkaufmann87

It is connected directly to the Mac. I don't know about how its powered. I've got the same kind of SSD on an older Mac with the operating system installed on it.

Thanks for your rapid response.

Ron

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