security lockout
My husband has a new disability and forgot his passcode to his new iphone 13 pro and now is on security lockout. I know the passcode, do I now have to delete and lose all his settings by erasing the entire phone?
Question marked as
Top-ranking reply
You will have to wipe it as below then set the phone up using the backup.
You can sometimes remedy this without a computer if on iOS 15.2 or later by tapping on "erase iPhone" , but you will still need the Apple ID password. It will WIPE the phone, no choice!
How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support
video