You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

zahra_mao Author

Level 1

17 points

Late 2013 MacBook Pro, macOS Catalina 10.15.7, can't upgrade to macOS Big Sur

My macbook Have a late 2013 MacBook Pro, currently running macOS Catalina 10.15.7.

This device is supposed to be compatible for upgrade to macOS Big Sur, per publications and the App Store, however when selecting 'System Preferences,' it states "Your Mac is up to date -- macOS Catalina 10.15.7".

And...of course, attempts to "get" macOS Big Sur directly from the App Store fail and give the message "Update not found. The requested version of macOS is not available".

Sincerely,

[Link Edited by Moderator]

MacBook Pro 15″, macOS 10.13

Posted on Jul 22, 2022 12:53 PM

Top-ranking reply

Grant Bennet-Alder

Level 10

133,255 points

Posted on Jul 22, 2022 3:59 PM

Use this article to find versions that are "put away" to keep novice users from injuring themselves:

How to get old versions of macOS - Apple Support

Be sure to use Safari browser to retrieve these downloads.

View in context

Late 2013 MacBook Pro, macOS Catalina 10.15.7, can't upgrade to macOS Big Sur

Similar questions