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Multiple Apple ID's and Passwords

My daughter uses my Apple ID for Family Share on her phone. She has her own Apple ID that is associated with an Amazon account. Since this was all established, she has changed phone numbers and now I get get a verification code on Amazon because the phone number is gone and she can't access her icloud.com email because the two factor authorization is being sent to her old phone number. So how can I solve this? I tried adding her as a trusted number on my Apple ID but ultimately need to change the phone number on her account so we can access her email to fix the Amazon problem.

iPhone 13 Pro, iOS 15

Posted on Jul 19, 2022 5:02 PM

Top-ranking reply

Eric Root

Level 10

684,531 points

Posted on Jul 19, 2022 5:19 PM

See if anything here helps. If necessary, she can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication. *

If she can get a code and sign in, she needs to change/add the number on her Apple ID. Look in the Security section when signed in online. She may have to add the new number before she can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

I suggest she use her Apple ID for everything.

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Multiple Apple ID's and Passwords

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