My itunes pc version is 12.10.11.2 but still it say I need to update my pc to new version

I can not restore my iphone Xr

Posted on Jul 18, 2022 03:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2022 06:05 AM

iTunes 12.10.11.2 is the last version of iTunes that will run on a Windows 7 (or Windows 8) computer. But that version of iTunes cannot manage devices with iOS 15 or later installed.


In order to restore a phone that new you will need the latest (most recent) version of iTunes, which on the day of writing (18th July 2022) is iTunes 12.12.4.1, but that in turn requires Windows 10 (or Windows 11).

1 reply
Question marked as Top-ranking reply

Jul 18, 2022 06:05 AM in response to ibrahimu273

iTunes 12.10.11.2 is the last version of iTunes that will run on a Windows 7 (or Windows 8) computer. But that version of iTunes cannot manage devices with iOS 15 or later installed.


In order to restore a phone that new you will need the latest (most recent) version of iTunes, which on the day of writing (18th July 2022) is iTunes 12.12.4.1, but that in turn requires Windows 10 (or Windows 11).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My itunes pc version is 12.10.11.2 but still it say I need to update my pc to new version

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.