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Disabled account

My phone says my account has been disabled in my AppStore and iTunes and I don’t know what to do

iPhone 13 Pro Max, iOS 15

Posted on Jul 17, 2022 10:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2022 10:21 PM

App Store and iTunes


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'



2 replies
Question marked as Top-ranking reply

Jul 17, 2022 10:21 PM in response to Rosewolf_8

App Store and iTunes


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'



Jul 17, 2022 10:25 PM in response to Rosewolf_8

Rosewolf_8 Said:

"Disabled account: My phone says my account has been disabled in my AppStore and iTunes and I don’t know what to do"

-------


Troubleshooting a Disabled Account:


Contact Apple Support.


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

Disabled account

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