Apple ID password
My nephew set up my mother-in-laws iPad under his Apple ID. He doesn’t remember his password. The devise has been totally wiped clean but can’t be reset up without that password. How can I get her back up and running?
Question marked as
If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.