You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Your account has been disabled in the App Store and iTunes

Why Your account has been disabled in the App Store and iTunes

iPhone 6s, iOS 14

Posted on Jul 14, 2022 12:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2022 4:58 AM

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


Check ⤵️ 

2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

Get more help ⤵️

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one

 

4.

and changed apple password

See -> What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 14, 2022 4:58 AM in response to gs240

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


Check ⤵️ 

2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

Get more help ⤵️

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one

 

4.

and changed apple password

See -> What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Your account has been disabled in the App Store and iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.