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Saxygirl Author

Level 1

4 points

I have recently received this iPad Pro 11” for my birthday but I am not able to purchase AppleCare.

Why does it say that my new iPad Pro is not eligible for AppleCare+?

iPad Pro, iPadOS 15

Posted on Jul 12, 2022 5:51 PM

Top-ranking reply

FoxFifth

Level 10

473,139 points

Posted on Jul 12, 2022 6:11 PM

If it has been less than 60 days and one option isn't working, try calling to see if they can help. See the following from AppleCare Products - iPad - Apple

How to buy

Purchase AppleCare+ with your new iPad.
Or buy it within 60 days of your iPad purchase:

- On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPad and proof of purchase are required)
- By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

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I have recently received this iPad Pro 11” for my birthday but I am not able to purchase AppleCare.

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