Ethernet cable from Verizon Fios modem to iMAC not connecting

  1. iMAC running macOS Catalina v10.15.7 will not connect to internet using ethernet cable.
  2. Wireless connect works fine.
  3. Thunderbolt Bridge is inactive and can't change to active
  4. Rebooted iMAC and modem
  5. Modem lights up
  6. Fios internet speed is 300mbps


Can't find steps to active ethernet connection for faster speed

Appreciate steps to correct and connect.

Thanks


iMac 21.5″, macOS 10.15

Posted on Jul 11, 2022 1:15 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ethernet cable from Verizon Fios modem to iMAC not connecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.