Kernal Panic Monterey 12.4

Hello,


I recently updated my 2019 MBP 16" to Monterey 12.4 from big Sur. Since I did that, my computer seems to crash twice per day. The reports all look very similar. I have attached one here.



I have done a system diagnostic and it says there is no issues.


I am not sure exactly how to interpret this log and if there's anything I can do to fix the issue?

MacBook Pro

Posted on Jul 9, 2022 03:08 PM

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14 replies

Jul 9, 2022 05:35 PM in response to HWTech

Thank you for this. It is helpful. I have checked the log folder you mentioned and there is no logs in there with those names surprisingly.


The problem seems to happen about twice a day, but only after it goes to sleep. Never when I am using the computer. The Computer will go to sleep and then I come back and I either have to force restart it because it wont wake up, or it has already restarted itself and Im at the login screen.


I was able to run EtreCheck though and I have the log here


Jul 12, 2022 10:05 AM in response to HWTech

So about 3 days went by without a crash. Some changes during that time: I removed some old software from the mac including the Drobo software and Parallels and virtual computer software. I also think my Synology had been off during that time but I didn't realize it until now. I did just experience another crash though and I have attached the log here. I am trying to interpret it and see what's different from the last log I posted.


As far as exfat devices go, I have not had any connected tp my computer since I originally posted this thread. Last connection I recall was a MicroSD card in my dock last week but it was removed same day.

Jul 9, 2022 04:09 PM in response to hjones1234

The last loaded driver is for the exFAT file system. Perhaps the device which is using exFAT has a problem or it may be incompatible with another device connected at the time. Adapters, docks, & hubs are not always compatible with macOS or all other devices. macOS Monterey has been known to have lots of compatibility issues with various devices.


If you have any other Kernel Panic logs it would help to review a few more to see if there is any pattern to them. The file names begin with "kernel" and end in ".panic" and are located in "/Library/Logs/DiagnosticReports".


To look for other possible software issues you can run EtreCheck and give it "Full Disk Access" so the report may contain more clues to help us. Post the report here using the "Additional Text" icon which looks like a piece of paper.


Edit: There is always a chance one of the ports on the laptop is not working correctly so keep this in mind when connecting/disconnecting external devices. Try to see if you notice when these panics occur.

Jul 9, 2022 07:08 PM in response to hjones1234

Are your VMs active when this happens? If so, maybe turn them off before the laptop sleeps.


I see a lot of the "ProxiedDevice-Bridge/Retired/ResetCounter-xxxxxx.ips" crash errors in the report. I've been seeing those with other users as well recently. I'm not certain to what this refers or means. It is hard to say whether this is the source or just a symptom. Maybe another more knowledgeable contributor can educate us here.


I don't really see anything regarding the software except I am not a fan of the Drobo products and their software as I know their stuff can be quirky. However, I am not a macOS expert, but nothing else stands out to me. Make sure all of your third party apps are completely up to date and are compatible with macOS 12.4.


Do you have any external devices connected to the laptop at the time of the problem? Perhaps one of them is causing a problem. This even includes adapters, docks, and hubs. Perhaps it may just be a certain combination of connected devices or even a particular port on the laptop which may be partially bad.


Unfortunately macOS Monterey has introduced so many different compatibility issues between both hardware & software it is really hard to say what may be causing the problems. Maybe try minimizing the external devices connected to see if maybe you can narrow the problem down to a certain connected device (or combination of devices). Definitely can be inconvenient, but it may be the only way for you to gather more clues. Otherwise you may just need to wait until the next macOS update and hope it fixes the problem. Or you can revert back to macOS Big Sur for the time being.

Jul 9, 2022 07:21 PM in response to hjones1234

You have several third-party kernel extensions, but none were loaded at the time of the panic. However, with Apple's new extensions scheme, I don't know if that is necessary for them to cause panics.

The last loaded kexts are related to ExFAT and SMB, but none of that is necessarily related to the panic.

Do you have an ExFAT drive connected via SMB networking?

Jul 10, 2022 11:24 AM in response to HWTech

I am not currently running virtual machines and haven't for a few months. The drobo software I know is out of date, and is still on the computer from years previously I retired my drobo a while back. I will try to uninstall and remove the software in case that is an issue in the background.


For peripherals, I only have a Caldigit TS3+ docking station connected to my computer. To the dock I have 2 Benq monitors, an ethernet cable, a Logitech dongle for keyboard and mouse, and a logitech webcam.


@Barney-15E mentioned below about ExFAT and SMB. I have no drives directly connected to the computer. I do have a Synology 1621+ on my network. The computer connects over SMB to the synology but the synology is formatted with btrfs.

Jul 10, 2022 04:10 PM in response to hjones1234

hjones1234 wrote:

@Barney-15E mentioned below about ExFAT and SMB. I have no drives directly connected to the computer. I do have a Synology 1621+ on my network. The computer connects over SMB to the synology but the synology is formatted with btrfs.

As far as macOS and Kernel Panics are concerned here, the file system of the NAS is irrelevant since all macOS will see is the SMB protocol to interact with the NAS. exFAT is only relevant to any connected devices which typically will be external drives or SD cards, but some other devices may have a file system that will be mounted (phones, tablets, cameras, maybe items you would never expect to have a file system mounted when connected as it may only be related to a device's firmware and not normally accessible, but still needed for some reason). For some reason the exFAT driver was loaded.


It is possible having one or a combination of those devices on the dock is having compatibility issues perhaps even with the dock. Try connecting only one at a time to the dock to see if you can narrow down the problem. Maybe even try connecting those devices directly to the Mac as well in case the issue is only with the dock.


Just pay close attention to when the crashes happen to see if you notice any patterns since I think that will be the only way you will have any hope of figuring it out. For all we know the next macOS update may fix the problem.


Jul 12, 2022 06:02 PM in response to hjones1234

The last started driver (and last stopped) is "UVCService" which appears to be for USB Video Class. I'm really not certain what it is. So maybe an external display? I'm not sure how macOS treats the built-in display.


The report also references the WatchDog timer. There have been a lot of Kernel Panics reported on these forums with this though (especially for the 2019 MBPro, but also others).


Unfortunately unless a pattern can be found in the panics, we can only take the small bits of information within them hoping it will give us an idea. If there are no patterns, then I would suspect a hardware issue with the laptop most likely with the Logic Board especially since it includes most of the major components (CPU, GPU, RAM, SSD, WiFi, power regulation, etc.).



Jul 12, 2022 06:39 PM in response to hjones1234

The only useful diagnostic result is one which reports an issue. The only time a passing diagnostic is actually useful is to confirm success after replacing a suspect part when the diagnostics had a consistent reproducible failure before the repair.


If a clean install has issues before installing third party apps and restoring/migrating from a backup, then it would easily indicate two possibilities: hardware failure, or OS bug. This is why Apple and most techs will test a system by booting from a known good OS (it can be an external drive). Otherwise, unless parts can be swapped to test there isn't much else to do. Troubleshooting odd intermittent issues usually involve trying to find ways to make the failure more consistent and to notice other usually small things which may provide clues and to notice patterns.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Kernal Panic Monterey 12.4

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