How to refund apple id balance

which was bought vua cellular billing

You use mobile phone billing as an Apple ID payment method, see this Apple article: Availability of mobile phone billing as an Apple ID payment method

Availability of mobile phone billing as an Apple ID payment method - Apple Support (MD)

•  Contact your carrier, chances are you'll have to ask them.

See also ⤵️

Depending on the amount, see -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

• If your balance is less than the cost of a single item, contact Apple Support.

•  scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

but when i go to that refund page I can't see those transactions to refund them

Because you cannot ask refund from your Apple ID balance.

👉 If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund. 

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.