Sending photos to Samsung users

I got a new iPhone a couple of weeks ago. I was having issues sending pics to my sister via text as she has a Samsung. I went back to the Berizon store as I thought it was something with the phone setup and 3 other people were in there for the same reason. Anyone experienced this before and do you have any solutions?

iPhone 13 Pro, iOS 15

Posted on Jul 7, 2022 06:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2022 07:18 PM

When you send a "normal" SMS message with a picture, you send an MMS.


If you experience problems with your image not reaching the recipient, then you should contact your Carrier. Your Carrier is responsible for sending and receiving MMS messages, as well as sending the correct settings to your iPhone.

2 replies
Question marked as Top-ranking reply

Jul 7, 2022 07:18 PM in response to rebbecca128

When you send a "normal" SMS message with a picture, you send an MMS.


If you experience problems with your image not reaching the recipient, then you should contact your Carrier. Your Carrier is responsible for sending and receiving MMS messages, as well as sending the correct settings to your iPhone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sending photos to Samsung users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.