Battery not functioning

Hi, I was wondering what to do becase on my iphone 13 the battery is" not recognized" and my phone is shuting on and off every few seconds.

iPhone 13, iOS 15

Posted on Jul 7, 2022 06:15 PM

Top-ranking reply

HiyaThereLovely

Level 3

766 points

Posted on Jul 7, 2022 06:21 PM

I think it’s because the battery is either fake or faulty. You should take the iPhone to your local Apple Store or an Apple authorized repair shop. Here’s how you can get your iPhone ready for repair:

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

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2 replies

Top-ranking reply

HiyaThereLovely

Level 3

766 points

Jul 7, 2022 06:21 PM in response to Maxkun-831

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

Jul 7, 2022 06:23 PM in response to Maxkun-831

What to do is make an appointment to visit the Genius Bar or take the phone into an authorized Apple servicer.

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Battery not functioning

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