I have a box that is small & round and have had it for a long time. I cannot get apple TV on my television

box does not work

Apple TV HD, tvOS 11

Posted on Jul 6, 2022 11:24 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2022 12:46 PM

This is an image of the Apple TV HD (4th generation) box. Not exactly round. Is that what you have? Identify your Apple TV model - Apple Support

Apple TV HD, tvOS 11

The modern Apple TV app, that offers content such Apple TV+, was introduced with system software tvOS 12.3. tvOS 11 is too old. Please update your Apple TV box. Update your Apple TV - Apple Support


If on-device updating fails, then trying restoring through a computer. Restore your Apple TV - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 6, 2022 12:46 PM in response to theboxdoesnotwork

This is an image of the Apple TV HD (4th generation) box. Not exactly round. Is that what you have? Identify your Apple TV model - Apple Support

Apple TV HD, tvOS 11

The modern Apple TV app, that offers content such Apple TV+, was introduced with system software tvOS 12.3. tvOS 11 is too old. Please update your Apple TV box. Update your Apple TV - Apple Support


If on-device updating fails, then trying restoring through a computer. Restore your Apple TV - Apple Support

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I have a box that is small & round and have had it for a long time. I cannot get apple TV on my television

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