Level 1

4 points

can't restore iPad?

I need to restore my iPad before updating the IOS but keep getting an error.

iPad mini 4, iOS 9

Posted on Jul 4, 2022 12:32 PM

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Top-ranking reply

Level 10

271,480 points

Posted on Jul 4, 2022 01:34 PM

perform the steps in this article. Just substitute this for step 3.

If you can't update or restore your iPhone or iPod touch - Apple Support

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2 replies

Top-ranking reply

Level 10

271,480 points

Jul 4, 2022 01:34 PM in response to KQ1241

perform the steps in this article. Just substitute this for step 3.

If you can't update or restore your iPhone or iPod touch - Apple Support

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Jul 4, 2022 02:06 PM in response to KQ1241

These support pages may be helpful:

If you can't update or restore your iPad - Apple Support

iOS update and restore errors - Apple Support

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