immigrated adobe creative cloud apps when setting up iMac M1 desktop - Now cannot uninstall, install, or update illustrator, photoshop, or dreamweaver

I immigrated apps when setting up new iMac M1 24" desktop. Now I am unable to update, uninstall, or install any apps from Adobe Creative Cloud - Photoshop, Illustrator, and Dreamweaver.

Do I need to wipe iMac clean and start set up again? Will this fix the problem?

iMac (24-inch, M1, 2021, 2 ports)

Posted on Jul 3, 2022 04:09 PM

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rkaufmann87

Level 10

148,050 points

Posted on Jul 3, 2022 04:50 PM

I would recommend being in contact with Adobe support staff. If you only found your how do use with Adobe products it’s wise to go to the horses mouth.

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Top-ranking reply

rkaufmann87

Level 10

148,050 points

Jul 3, 2022 04:50 PM in response to judycraft

I would recommend being in contact with Adobe support staff. If you only found your how do use with Adobe products it’s wise to go to the horses mouth.

Kurt Lang

Level 9

67,602 points

Jul 3, 2022 04:52 PM in response to judycraft

It would be far better to use the uninstaller for each app to remove all of them, then use the Creative Cloud app to reinstall them fresh.

ku4hx

Level 7

23,640 points

Jul 4, 2022 03:36 AM in response to Kurt Lang

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immigrated adobe creative cloud apps when setting up iMac M1 desktop - Now cannot uninstall, install, or update illustrator, photoshop, or dreamweaver