Telecom operator in Bosnia problems with SMS's.
Hello Community, I have a question in regards to a big problem many of us residing in Bosnia & Herzegovina are facing in regards to the telecom/service provider with one major company named BH Telecom / Ultra ( state owned ). The problem is that SMS messages are being sent to a set of numbers in the UK, the explanation from the companies side is that while the iPhone tries to activate the iMessages & Facetime option it sends messages to the UK as so to activate these options. Even though we have sent many claims and asked multiple times in regards to this matter, the answer from the companies side would be that '' the problems are caused by Apple not us '' and their solution would be to turn off the iMessages and Facetime, even by doing so the SMS's won't stop. Apple, I as a citizen of Bosnia & Herzegovina and as an Apple user since 2011 would like to have an answer as so I could contact the service provider and come to a solution that many of us are facing here. Regards,