iPhone XS won't "release" deleted data (storage full)

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iPhone XS won't "release" deleted data (storage full)

I deleted over 6GB of storage but it isn't being restored to my iPhone XS... it is still showing 63.3GB/64GB used after deleting nearly 7GB of storage (the Music app, which I literally never use, and 6++GB of data; i.e. all the songs that were in the app).

I also deleted about 2800 photos (fully).

I have done a hard restart (3x, once after the photos deletion and once after the Music app deletion, plus once after seeing still too much data, for good measure). How long does it take before the system stops over-caching my data? I do not want to have to do a factory reset if at all possible.

iPhone XS

Posted on Jun 30, 2022 02:30 PM

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Answer 1

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janeairvt Author

Level 1

4 points

Jul 1, 2022 11:56 AM in response to bryanr14

Thanks for your reply, @bryanr14, my iOS is indeed up-to-date with v 15.5. In the end, the problem was solved by time. After a couple of days, my storage was restored and I am now showing those not-quite-7GB as available.

I appreciate your suggestion.

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Answer 2

bryanr14

Community Specialist

Jul 1, 2022 11:51 AM in response to janeairvt

Hi janeairvt,

Welcome to Apple Support Communities. We understand that the storage level on your iPhone is not updating, after removing data on your device. We'll be happy to help.

You've done an excellent job with the troubleshooting steps that were performed. By any chance, is your iPhone up to date with the latest version of iOS 15.5? If not, let's ensure that your iPhone is updated to the latest version. This can help provide software improvements that may help to update the storage capacity on your device. If needed, here's how to update the software on your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support

We look forward to hearing back from you with an update.

Kind regards.

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iPhone XS won't "release" deleted data (storage full)

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