The Apple Business Essentials app isn't downloading upon enrollment. Why is that?

Hello NickiCar80,

Ensuring the Apple Business Essentials app loads as expected is important. To confirm, is the app installed but not opening? If so, try the steps listed below.

1. "Force the app to close."
2. "Restart your iPhone."
3. "To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad."
4. "Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open

If the issue is with downloading the application, walk through the steps in the following article. While the title of the article references a different issue, these steps can still be helpful in resolving the issue you're facing.

If you can't connect to the App Store, iTunes Store, or other Apple services

If you continue to have issues after completing those steps, you'll want to reach out to Apple directly. You can find their contact details via the link below.

Contact - Official Apple Support

Take care!