Family Transfer Issue

I am trying to transfer my 11 year old to another family sharing.

When I follow the directions this is what I'm directed to do.

To accept, open this invitation in the Mail app on your iPhone,

Once i do this on my phone i get a notification saying cannot view invite. the invite cannot be viewed from this account.

I know how its meant to work but I'm totally unable to proceed because of the above.

iPhone XS, iOS 15

Posted on Jun 27, 2022 2:03 PM

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3 replies

Level 10

424,469 points

Jun 27, 2022 3:57 PM in response to Knightrider911

Do you have multiple Apple IDs with one being used for Family Sharing and the other for other things?

Move a child to another group using Family Sharing - Apple Support

Apple Support --> Choose your country or region - Official Apple Support

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Jun 27, 2022 11:12 PM in response to Limnos

Hi Limnos,

Not that I know of, I only have the one apple ID.

I did change the email address on the same Apple ID years ago but everything points to the new address.

Thanks

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Level 10

424,469 points

Jun 28, 2022 6:22 AM in response to Knightrider911

Try contacting Apple using the second link.

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Family Transfer Issue

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