When I try to send a link from a website using Safari on my iPad Air 2, a dialogue box opens saying "loading" but it never loads. I've looked at every setting that might impact that function and can't identify any issues. This is a brand new iPad (last week). Would appreciate any thoughts.
iPad Air 2, iPadOS 14
Hi bopper40,
Is this happening with any link you try to share from Safari? We want to see if this is happening anytime you try or with a specific link, which can help determine possible next steps.
You could see if restarting your iPad Air could help: Restart your iPad - Apple Support Restarting may seem like a simple step, but it can refresh iPadOS and could resolve this issue.
Another step you can take is to ensure your iPad Air is fully updated, to see if that may help as well. You can check for an update in Settings > General > Software Update. If there is an available update, you'll want to backup before updating as seen in here: How to back up your iPhone, iPad, and iPod touch - Apple Support
This article also shows how to update with a computer if that is your preferred method: Update your iPhone, iPad, or iPod touch - Apple Support
Let us know how those steps go or if you've already tried that.
Take care.
Thank you for your suggestions.
I tried multiple websites/URLs and the condition was persistent (and consistent). I could not load any of them.
I did a restart, as well.
Finally, I checked and the operating system is the most current available.
Thank you again for the ideas.
Hello again bopper40,
Thanks for the follow-up info. Let's look into this a little further. Are you trying to share these Safari links via AirDrop, Messages, Mail, or a third-party app like Facebook or Twitter? Do you have another browser installed on the iPad? If so, are you able to share links from that browser? Get back to us with that info, and we can go from there.
We look forward to hearing back from you.
Thanks for the questions. I am attempting mail for sending the links/URLs. I apologize I don't have the iPad in front of me and have not tried an alternate browser. I'll do so later and report back.
sending website link from iPad not working
