My auto join toggles to off on its own. I continually get kicked off home WiFi. The other day I reset my network settings on my iPhone and then got prompted to” continue set with enterprise network?” As well saw “captive.Apple”

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My auto join toggles to off on its own. I continually get kicked off home WiFi. The other day I reset my network settings on my iPhone and then got prompted to” continue set with enterprise network?” As well saw “captive.Apple”

Does this happen to anyone else? This is at home and second internet provider and second iPhone but same issue . Auto join toggles off then get kicked off WiFi and get kicked off cellular network as well. I’m having several other weird issues but can’t find answers on how to fix.

Posted on Jun 25, 2022 12:18 AM

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Answer 1

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AnnieL2

Community Specialist

Jun 26, 2022 06:46 AM in response to WifiProblemsAtHome

Greetings WifiProblemsAtHome,

Are you using a captive network for your home network? If not, are you encountering issues using other private networks such as at a friend or family member’s home?

If you haven’t already:

Make sure your iPhone is up to date. You can verify that in Settings > General > Software Update
If there is any VPN or security software installed on your iPhone, please temporarily remove it and test the situation again.
Check to see if there are any profiles installed - Install or remove configuration profiles on iPhone

Thanks.

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My auto join toggles to off on its own. I continually get kicked off home WiFi. The other day I reset my network settings on my iPhone and then got prompted to” continue set with enterprise network?” As well saw “captive.Apple”

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