My old ICloud id won’t delete on my MacBook Pro

how can I delete my old iCloud id? I tried to deleting it manually on system preferences. This is when I bought my MB pro back in late 2011. It. Gave me a id that I wasn’t familiar, nor did not know how to manage ICloud. I tried to sign out, but it just loads forever. When I log in in my new Apple ID, it says it’s not the primary id account. Therefore I cannot get into my iCloud.

MacBook Pro

Posted on Jun 24, 2022 05:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2022 11:54 PM

If the Mac refurbished , the previous owner has Apple ID account credentials that's the reason Apple ID can't be signed out ( Apple ID password is required ) see the article Erase your Mac - Apple Support


Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My old ICloud id won’t delete on my MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.